Term Of Use

At Golf Bidder, customer satisfaction is important to us. This Refund Policy explains when and how refunds are issued for purchases made on our website.

By placing an order with Golf Bidder, you agree to the terms outlined below.

1. Refund Eligibility

You may be eligible for a refund if:

  • You received an item that is faulty, damaged, or defective

  • The item you received is significantly different from its description

  • You received the wrong item

Refund requests must be submitted within 14 days of delivery.

2. Non-Refundable Items

Refunds are not available for:

  • Items marked as “Final Sale” or “Clearance”

  • Personalized or custom-fitted golf equipment

  • Digital products or gift cards

  • Items returned used, altered, or incomplete

Pre-owned items showing normal wear consistent with their condition grade are not considered faulty.

3. Refund Request Process

To request a refund:

  1. Contact us at [your-email@example.com] within 14 days of receiving your order

  2. Provide your order number and reason for the refund

  3. Our team will review your request and provide next steps

Refunds will not be processed without prior approval.

4. Return & Inspection

  • Approved items must be returned in their original condition and packaging

  • Customers are responsible for return shipping unless the issue is due to our error

  • Returned items will be inspected upon receipt before a refund is issued

5. Refund Method & Timing

  • Approved refunds will be issued to the original payment method

  • Processing typically takes 5–10 business days, depending on your payment provider

  • Original shipping fees are non-refundable unless the refund is due to our error

6. Damaged or Faulty Items

If your item arrives damaged or defective:

  • Notify us within 48 hours of delivery

  • Provide clear photos of the item and packaging

  • We will arrange a replacement or full refund at no additional cost

7. Order Cancellations

Orders may be canceled for a full refund before shipment.
Once an order has shipped, it cannot be canceled and must follow the refund request process.

8. Policy Changes

Golf Bidder reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.