Refund and Returns Policy

At Golf Bidder, we want you to be completely satisfied with your purchase. This Refund & Returns Policy explains how returns, exchanges, and refunds are handled when you buy from our website.

By placing an order with Golf Bidder, you agree to the terms outlined below.

 

 

1. Eligibility for Returns

You may request a return if:

  • The item was received in a condition significantly different from its description

  • The item is faulty, damaged, or defective upon arrival

  • You received the wrong item

To be eligible for a return:

  • Requests must be made within 14 days of delivery

  • Items must be unused and in the same condition as received

  • All original packaging, tags, and accessories must be included

2. Non-Returnable Items

The following items are not eligible for return or refund unless faulty:

  • Personalized or custom-fitted golf equipment

  • Digital products or downloadable content

  • Gift cards

  • Items marked as “Final Sale” or “Clearance”

3. How to Request a Return

To start a return:

  1. Contact our support team at [your-email@example.com] within 14 days of delivery

  2. Provide your order number and reason for the return

  3. Our team will review your request and provide return instructions

Returns sent without prior approval may not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error (wrong item, damaged, or defective product)

  • We recommend using a tracked and insured shipping method

  • Golf Bidder is not responsible for items lost or damaged during return shipping

5. Refunds

Once we receive and inspect the returned item:

  • You will be notified of the approval or rejection of your refund

  • Approved refunds will be processed to the original payment method

  • Refunds are typically completed within 5–10 business days, depending on your payment provider

Shipping fees are non-refundable unless the return is due to our error.

6. Exchanges

If you would like to exchange an item:

  • Exchanges are subject to product availability

  • If the replacement item differs in price, any balance will be adjusted accordingly

Please contact us to arrange an exchange before returning your item.

7. Damaged or Faulty Items

If your item arrives damaged or defective:

  • Notify us within 48 hours of delivery

  • Provide clear photos of the item and packaging

  • We will arrange a replacement or full refund at no additional cost

8. Cancellations

Orders may be canceled:

  • Before they are shipped

  • By contacting our support team as soon as possible

Once an order has been shipped, it cannot be canceled and must follow the return process.

9. Pre-Owned Equipment Disclaimer

Please note that pre-owned or used items may show normal signs of wear consistent with their listed condition grade. Cosmetic wear does not qualify as a fault if accurately described on the product page.

10. Policy Updates

Golf Bidder reserves the right to modify this Refund & Returns Policy at any time. Any changes will be posted on this page with an updated revision date.